![]() If for any reason the cellular connection of either the sender or recipient is not active at the time the system attempts to send a signal, the signal or message will not be sent/received. The remote system should not be relied upon as a substitute for regular physical inspection and monitoring of the hot tub. The system is for the convenience of the consumer/owner of the hot tub, and does not take the place of regular physical inspection and maintenance of a hot tub. The SmartTub® System is a remote system that relies on connections of cellular components at the time a signal or message is sent, to communicate. Some hot tubs are equipped with the SmartTub® System that has the capability of providing maintenance and diagnostic information to the user’s local authorized Sundance® dealer and Sundance® Spas, as well as allowing the user to send signals to the hot tub. **Estimates are based on sensor readings and are not meant to match your utility measurements, see your local utility company for specifics to your local system * Requires subscription beginning in second year of ownership *Requires subscription beginning in second year of ownership. Thinking About a Hot Tub for Your Home?Įmerald Spas and Billiards, right in Grand Rapids, Michigan, is your one-stop shop for brand new Sundance Spas, covers, chemicals, and everything you need to make your hot tubbing experience the best it can be.SmartTub® system uses cellular-based communication and requires cell service from our provider partner in your area. The message will flash between “bLb” and the water temperature.Īction Required: Purchase a new UV bulb from Emerald Spas and Billiards and then reset the countdown timer. Indicates that the UV bulb needs to be replaced. ICE2Īlso means that the flow switch is non-functional.Īction Required: Contact dealer or qualified service technician. The system is disabled, and system startup has shorted or has a closed flow switch in this situation.Īction Required: Contact dealer or qualified service technician. This means that the flow switch is non-functional. The main temperature sensor is not functional.Īction Required: Contact dealer or qualified service technician. Open Sensor or Sensor 1, this means the high-limit sensor is malfunctioning.Īction Required: Contact dealer or qualified service technician. Contact dealer or qualified service technician. A problem has been detected that could do damage to your hot tub. Do not enter the water.Īction Required: Take off the cover to speed up the cooling down. This is the “watchdog” message when the water temperature is above acceptable limits. PNLĬommunication between the hot tub’s control panel and circuit board and/or remote control panel is faulty.Īction Required: Contact dealer or qualified service technician. If power levels return to normal, the PF error will reset itself. The low voltage is the result of power fluctuating in the secondary power line.Īction Required: Try to reset the spa power. The jet pumps operates until the hot tub is out of danger zone.Īction Required: None, but note that this message may appear when hot tub is filled for the first time because tap water is usually very cold. ICEĪ potential freeze condition has been detected by the system. The message will go away once the board temperature cools down to below acceptable limits.Īction Required: If you continue to see this message, provide shade for the equipment part of the hot tub. HOTĬircuit board temperature has exceeded acceptable limit. This message might also appear after the hot tub has been drained and refilled, and the pump has not regained its prime. The heater is deactivated and filter/circulation may be deactivated, also.Īction Required: Check for clogged filter and proper water levels in the hot tub. Standing for Flow Switch, this means it’s malfunctioning or the flow of water is being inhibited. The system will stay in this mode until water temps rise to 59☏ (15☌) below the set temperature. ![]() If the spa water is more than 19.4☏ (-7☌) colder than temperature set points, the Jets pump #1 and heater will automatically activate to provide freeze protection. If the problem continues, contact the dealer or service technician. Instead take off the hot tub cover to allow the water to cool down. The circulation pump will stop functioning to reduce frictional heating when water temp reaches 2☏ (1☌) more than the set temperature.Īction Required: Don’t enter the water. This stands for “Overheat” and the tub shuts down because one of the sensors detected that the water in the hot tub is 112☏ (44☌), which isn’t safe. These are the error codes and display messages that a Sundance Spa may display, along with what they mean and what action should be taken. Common Error Codes and Display Messages for Sundance Spas ![]()
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